Ever since the advent of the Internet, human communication has drastically changed. The networking potential created by the Internet has allowed people from all across the globe to communicate instantaneously in ways that seemed impossible only 25-30 years ago. With the rise of the Internet social media sites have emerged: websites with the specific purpose of communicating with others, sharing ideas and information, and creating interactive communities to share user-generated content. Facebook, the most popular social media site, as of the fourth quarter of 2015 had 1.59 billion monthly active users.
Social media can take many different shapes and sizes, and can feature registered and anonymous users. Such social media outlets, such as the app Yik Yak, have come under fire recently for the content that has been posted on the app. Users posting anonymously have made racist, sexist, and otherwise offensive posts, as well as threats about shootings and terrorism. With the constant threat of terrorism and school shootings at the forefront of the minds of law enforcement and school administrators, postings about threats of violence and other offensive posts are not taken lightly. A survey of college officials in April 2015 showed that a majority of those responding monitored such public social media feeds. The question becomes: should school officials and law enforcement monitor public social media posts, and should they actively seek out those who make offensive or threatening posts?
Pros
On the surface, the benefits to social media monitoring are obvious: should there be threatening, offensive, or other questionable posts, school officials, law enforcement, and other positions of authority will be able see the posts, and act on them. In today’s world, potential attackers with strong social media presences may post about an attack, or hint at it. Even in cases where the poster isn’t serious about the threats they are making, it is impossible to tell someone’s intent without further follow up. Some of these threats can be made over social media sites like Facebook and Twitter, where users are required to register and disclose information in order to make an account, which makes tracking down the poster easier. However, apps like Yik Yak, where users are able to post anonymously, have been hotbeds for offensive speech, and threats of violence as well. In cases where threats do occur, the anonymous nature of Yik Yak has not protected the identities of posters. Police have arrested multiple people who have used the app to threaten violence. While the police are required to provide a subpoena to get information about the posters, as they are otherwise anonymous, the timing of the arrests (hours after the post itself happens) shows that those running Yik Yak do not take these threats lightly. While the seriousness of the threats remains unknown, the proactivity of law enforcement has likely saved lives.
The benefits to monitoring social media are broader than just preventing violence and terrorism threats. Between September 2012 and September 2013, nine suicides in teenagers were linked to the last.fm social media site alone. Monitoring the social media and Internet activity of teenagers is one way to keep them safe. The Internet is a large, open space. As such, it may not be unreasonable to make sure that teenagers are not getting mixed up in trouble that they shouldn’t be. Additionally, the anonymity provided by the Internet can encourage people to say things that they wouldn’t in real life. This could be even worse for teenagers, as it gives an additional outlet for bullies to harass their victims. Being able to spot harassing posts, and posts about depression, self harm, and other red flags, and then intervene is something that could help prevent further incidents in the future.
Cons
The proponents against such monitoring and the subsequent follow-ups cite free speech as the main reason postings should be left alone. On Yik Yak, aside from a legitimate threat or other call of violence, the app self regulates through an upvoting/downvoting system. If a post gets a score of negative five, it is removed. Much of the offensive or otherwise negative content gets filtered and self regulated through the community in this way. With this system in place, many offensive or otherwise unpopular posts will not last long. Obviously, trolls and those with hateful opinions aside, many people do not approve of hate speech. Policies like this keep the community a more regulated space, without additional involvement.
For example, to prevent the app from infiltrating the high school community, “geo-fences” have been placed around about 90 percent of high schools and middle schools – effectively preventing anyone from accessing the app from a location near a high school or middle school. This helps to prevent those who aren’t mature enough to handle it from getting to it. Cyberbullying is much more prevalent in middle schools and high schools than it is in college, so the anonymous nature of this app becomes all the more dangerous in the hands of those more likely to abuse it. Taking steps such as these helps to keep the app as it was intended, while still keeping some precautions to prevent it from getting out of hand.
Even in spaces like college campuses, where users can be deemed mature enough to access the app, there is still evidence of hateful speech. However, hateful speech is not illegal. Though it may not be encouraged or condoned by the app developers, its users, or third parties to the situation, people are still free to speak their minds. Were school administrators or law enforcement to seek out those who were making racist, misogynistic, or otherwise offensive posts, there is little they could do to enforce it. The app can be banned via school’s wifi networks, but it is mostly a symbolic gesture, as the app would still be available through cellular data. At state schools, freedom of speech is protected under the first amendment of the constitution.
This also sets a potentially dangerous precedent, and could start a slippery slope. If one part of speech is censored, what will come next?
My Opinion
I see both sides of the argument, and I think there are merits to both sides. I am definitely a proponent of identifying those who make threats of violence and terror threats. As mentioned in the post, there is no way to know if the threats are serious or not, and I don’t think that we can afford to err on the side of leniency with regard to these posts. I think that public social media can be monitored, and not intervened on unless the situation calls for it. Especially when it comes to younger, less mature users of social media sites. However, I think that free speech in all other circumstances should be honored. I don’t approve of hate speech, but I do not think it is right to censor it. I also think that in this age of Internet trolls it would be a waste of resources to go after anyone who says something offensive over the Internet. The Internet is home to so many controversial posts, opinions, and people, and I think it’s important to understand that not everyone will say or do nice things, especially if they are under the veil of anonymity. However, just because someone’s feelings are hurt does not mean we need to seek out and reprimand the offender. What are your thoughts?